Platinum Resourcing is committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible way. This policy outlines how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are.
Platinum Resourcing is a trading name of Chiltern Recruitment Limited, a company registered in England and Wales (Company No. 02222405), with its registered office at:
6 Manor Courtyard
Hughenden Avenue
High Wycombe
Buckinghamshire
HP13 5RE
For the purposes of data protection, Chiltern Recruitment Limited is the data controller.
2. What data we collect.
We may collect and process the following personal data:
From candidates:
- Name, address, email, and phone number
- CVs, work history, education, skills, and qualifications
- Right to work documentation (e.g. passport, visa)
- References and interview notes
- Salary expectations and job preferences
From clients:
- Company details and contact names
- Job descriptions and hiring requirements
- Contractual and billing information
From website users:
- IP address and browser details
- Cookie and usage data (see our Cookie Policy)
3. How we collect your data.
We collect personal data when you:
- Submit a CV or apply for a job via our website or job boards
- Register with us via forms, email, or phone
- Communicate with us directly
- Use our website or engage on social media
- Sign up for job alerts, newsletters, or events
We may also obtain data from:
- Public platforms such as LinkedIn
- Referrals from clients or candidates
- Background or reference checks (with your consent)
4. Why we process your data.
| Purpose | Legal Basis |
|---|
| To assess and match you with job roles | Legitimate interest / Consent |
| To share your CV with potential employers | Consent |
| To improve our services and website | Legitimate interest |
| To meet legal or regulatory requirements | Legal obligation |
| To keep in contact with you regarding new roles | Legitimate interest |
| To send newsletters or job alerts | Consent |
5. Who we share your data with.
We may share your data with trusted third parties to help deliver our recruitment services. These include:
- Clients and employers actively seeking candidates
- Recruitly, our CRM provider, which securely stores and manages candidate and client data
- MailPoet, which we use to manage email communications (only with your consent)
- Website and IT providers, such as hosting and analytics services
- Legal or regulatory bodies, where required by law
All third-party processors we use are contractually bound to maintain strict data security and comply with UK data protection laws. We never sell your personal data.
6. How long we keep your data.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.
- Candidate data: Up to 2 years from your last interaction
- Placed candidates: Up to 6 years, based on legal obligations and business needs
- Client and contract data: Up to 7 years for financial and legal compliance
You may request deletion at any time, unless we are legally required to retain the data.
7. How we protect your data.
- Secure servers and encrypted storage
- Password protection and restricted access
- Staff confidentiality agreements and training
8. Your rights under UK GDPR.
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Withdraw your consent at any time
- Restrict or object to how we process your data
- Lodge a complaint with the ICO: www.ico.org.uk
To exercise your rights, contact hello@platinumresourcing.co.uk.
9. Cookies and tracking.
We use cookies and similar technologies to improve site performance and understand visitor behaviour. Please see our Cookie Policy for full details.
10. Changes to this policy.
We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, communicated to you directly.
11. Contact us.
Platinum Resourcing (a trading name of Chiltern Recruitment Ltd)
6 Manor Courtyard
Hughenden Avenue
High Wycombe
Buckinghamshire
HP13 5RE
📧 hello@platinumresourcing.co.uk
📞 01628 484747
Appendix: Third-party tools we use.
- Recruitly – CRM platform for candidate and client data
- MailPoet – for sending newsletters and alerts
- Google Analytics – to monitor website usage and performance
All third parties comply with UK GDPR and have appropriate safeguards in place.